“We don’t miss anything about in-house processing.” - Brad Wolfe, president & chief executive officer, Casey State Bank With the bank’s IT staff, which consisted of one person who also served as a cashier, becoming overwhelmed with complexities, Casey State realized the need to explore other options. According to Wolfe, “the bank had become too big, and we needed to hire someone full-time or move to a new processing model.” Over the years, as technology has changed banking, many financial institutions have found themselves at a crossroads of either keeping core processing in-house or outsourcing it. Casey State Bank in Casey, Illinois, faced that crucial decision just over a year ago and has since found that its decision to outsource makes the bank more efficient and compliant.

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