CASE STUDY: COTTON PATCH CAFE 1 CASE STUDY EASING THE BURDEN ON OPERATORS DURING A PANDEMIC: How Cotton Patch Cafe Simplified Recipe Management and Employee Training About Cotton Patch Cafe Cotton Patch Cafe is an American homestyle restaurant chain best known for their made from scratch, Texan-style food, best known for their chicken fried steak, fried pickles, and Dr. Pepper Chocolate Cake. Founded in 1989, Cotton Patch went on to open locations around East Texas, and today has 48 full-service kitchens throughout Texas, Oklahoma, and New Mexico along with a remote kitchen in Texas. Cotton Patch prides itself on its three pillars: being wholesome, being Texan, and being local. Photo courtesy of Cotton Patch Cafe.CASE STUDY: COTTON PATCH CAFE 2 The Challenge Like many restaurants at

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