Case Study facility serves 14 counties in the heart of the Upper Cumberland region in middle Tennessee. The hospital is a publicly owned facility. The Board of Trustees is appointed by Cookeville city government. Cookeville Regional Medical Center scored in the top 25 percent of hospitals nationwide in patient satisfaction for 2005 and 2006 for both Inpatient Services and Emergency Services. The hospital continues to grow today. The hospital is in the midst of an $80 million expansion to accommodate a 10-15 percent annual patient census growth. Furthermore, because Cookeville is consistently named one of America's 10 most popular retirement destinations, the hospital's patient acuity rate steadily trends higher. Despite this advancement, however, medication distribution hadn’t changed mu

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