TITLE CASE STUDY WEST COUNTY EMS AND FIRE PROTECTION DISTRICTEXECUTIVE SUMMARY West County EMS and Fire Protection District wanted to use data to monitor performance, develop key performance indicators, improve patient outcomes and demonstrate value within their community, but they struggled to find a software that would offer true data mining and analytics capabilities, all within an easy-to-use system. Now, employees within their agency are using ESO Electronic Health Record (EHR) and Health Data Exchange (HDE) to show return on investment with enhanced data reporting.THE NEED FOR DATA AND INSIGHTS EMS and fire agencies are becoming increasingly more aware of the significant role data plays in validating their services within the communities. Data enables EMS and fire agenc

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