Titomic is an industrial-scale additive manufacturing company based in Melbourne, Australia. Established in 2014, they provide a range of end-to-end production services from R&D to prototyping, OEM production and machine sales. Titomic required a CRM platform that could scale with their business and would empower them to make more informed business decisions. The system needed to support several tasks such as effectively managing their customer interactions whilst also enabling them to evaluate and forecast their sales performance. The CRM was required to be designed in a way that allowed it to be implemented effectively across both Partner and Reseller networks.

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