A North American retailer migrated from a legacy .NET e-commerce system to Salesforce Commerce Cloud (SFCC) to overcome scalability, performance, and integration challenges. The old platform’s monolithic design slowed updates, limited third-party compatibility, and created data silos. Innovatix implemented SFCC with Storefront Reference Architecture (SFRA), MuleSoft APIs for ERP/CRM/OMS integration, and Salesforce Einstein for AI-driven personalization. The solution enabled responsive storefront design, real-time inventory, modern checkout, and secure payments. A phased rollout with parallel runs, automated testing, and stress simulations ensured stability. The result was a scalable, agile, and customer-first platform.

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