Case Study: Predicting and Reducing Production Down Time for Rich Products Company Profile Rich Products is a food service and retail provider in business since 1945, with annual sales over $3.5 billion while employing more than 10,000 people worldwide. . Business Situation and Solution Rich Products is a leading supplier and solutions provider to the food service, in-store basket, and retail marketplaces. They have been in business since 1945, and post annual sales of more than $3.5 billion while employing more than 10,000 people worldwide over 6 continents and 112 countries. They are the world leader in nondairy toppings, icings and other emulsions, and is committed to developing food solutions that raise the bar on quality, convenience and efficiency for its customers. Rich P

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