Overview Investors Heritage Life Insurance Company (IHLIC) operates in a variety of insurance markets in the USA, providing life insurance and annuities. Its primary areas are preneed and final expense insurance through funeral homes, and credit related insurance through financial institutions. Challenge IHLIC had run an IBM mainframe with a Com­ puter Associates database (Datacom) for 20+ years, but was finding it increasingly difficult to maintain. Costs for hardware, software and services were spiralling up and it was hard to find applications to run in the data­ base environment. Raymond Carr, Executive Vice President and Chief Operating Officer, explains: “We talked about moving to a PC platform which would make much more sense to our business model. However, we had 3,

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