The client, a government IT department for a major US state, faced critical issues with its outdated platform that combined internal users and external citizens, creating security and efficiency gaps. The system lacked scalability and stability, and growing demands rendered it nearly unusable. Failed internal rollouts prevented adding modern features like MFA, and the organization lacked expertise to rebuild or maintain the platform. Simeio was engaged through an RFP process and delivered a secure, scalable identity solution, enabling modernization and improved user experience while ensuring compliance and long-term growth.

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