Case Study Humanetics Innovative Solutions

5 Pages

Humanetics Innovative Solutions uses SuiteCRM to increase visibility, consistency and collaboration. All customer data was held in their ERP system which there was limited access to and lacked relationship management capabilities. There were no systems to monitor customer satisfaction or provide marketing benefits. The customer had not previously implemented a CRM system in the past so user adoption was key to the project being a success as well as a consultant who could guide them through the process.

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Case Study Humanetics Innovative Solutions

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