Digital The health plan wanted to reduce print fulfillment and increase e-fulfillment to reduce costs. Unified To further support the goal of creating a unified voice around health education, the solution needed to be rolled out to all of the health plan’s lines of business. Integrated The health plan’s primary objective was to have high-quality, evidence- based health education completely integrated in its care management platform, website, and wellness program. The Challenge A large health plan in the Southeast was using multiple sources of health education for its members. The health plan wanted to create a unified voice for its website, call center, and wellness program. The challenge employees faced was implementing a health education solution quickly, in their curre

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