Case study: Geelong Youth development staff save 45 hours a week with better digital tools Key outcomes • By removing slow paper processes, staff have increased their daily interactions from two to six • The analytics suite allows the team to identify trends, filter data by geography, and improve their decision making • Bespoke training means staff are quickly brought up to speed with the platform • By inputting data directly into the system, the department has saved 45 hours of staff time a week • Real-time data keeps everyone updated – with a live screen in the lobby of the building and shareable dashboards for council members Moving from manual processes to Civica Involve’s efficient digital tools has saved the Department of Youth Services 45 hours per week – hours that are now spen

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