When you have to be right Federal National Commercial Credit (FNCC) (formerly known as Federal National Payables) has financed government contractors and other small businesses for more than 20 years. FNCC provides funding during even the harshest economic periods, when conventional banks are loath to lend. Factoring companies such as FNCC secure loans by using the value of accounts receivables (A/R) as collateral. Because they extend revolving lines of credit—at times to high-risk borrowers—they must routinely monitor and respond in a timely manner to events during the lives of their loans to protect the health of their portfolios. At FNCC, this due diligence is performed and managed by Underwriting Manager Talmage Petty. At the time of this case study, there are more than 150 c

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