! 312.245.2777 | www.ultraconsultants.com ! ! ! Case Study: Eclipse It was time to introduce ERP to Six Sigma and Lean activities. Market Managing several independent legacy systems in 8 different global facilities across 3 continents Problem In 2008 business users were creating their own process improvement projects and custom built tools to address deficiencies. There were dozens of independent process initiatives with limited visibility and duplication. Solution Early that year, the CEO brought in a CIO with significant Six Sigma master black belt experience. In addition to the IT responsibilities, the new CIO was informally given the role of corporate change agent. From that point the company has progressed through a transformational cha

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