Overview Based in Toronto, Canada, CANNEX special- izes in gathering and compiling information about products and services offered by finan - cial institutions in Canada, the United States, Australia, and New Zealand. It then redistributes that information to brokers, agents, and analyti- cal service providers via web pages, electronic files, emails, or faxes. In the mercurial world of financial services, instant access to real-time information spells competitive advantage. But securing that information for Internet travel can present a huge technological hurdle. The IT depart- ment at CANNEX made the leap with the help of two products: Reflection (thick client) and Reflection for the Web. Challenge There was a time when financial institutions had to phone around to learn how

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