Overview Camden Council is one of London’s most prominent boroughs, with a population of 235,000 people living in a 22-square-kilo- meter area north of the city center. It is home to famous locations such as Camden Town, Hampstead Heath, Highgate Cemetery, and London Zoo. Challenge London is famous for its sense of history but in 2012, the city’s borough of Camden realized it was storing too many old paper records. It held thousands of boxes of documents, rang- ing from tenancy agreements to town planning diagrams, contracts, and even a collection of 35,000 historic illustrations—across eight of- fices. Lined up side by side on a shelf, these re - cords would have extended for 22,000 meters. More records were held at off site storage lo - cations managed through contracts with

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