Brighton and Hove City Council, serving 300,000 UK residents, launched MyAccount—a cloud-delivered self-service and SSO platform for local government services—to digitize operations, cut inefficiencies, and minimize support costs. Balancing top-tier security with accessibility for diverse digital literacy levels posed ongoing challenges via Customer Identity and Access Management. Ubisecure's software powered this migration to cloud IAM, enabling seamless SSO, robust self-service, heightened security standards, inclusive access, and streamlined services that transform public sector efficiency.

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