Case Study: Analytics Enables Excellence: A Modernized World at Play Company Profile In the hotel industry, one room change, a late checkout or a single suite left uncleaned can create a ripple effect, resulting in delays, inefficiencies and a lobby full of waiting guests. To drive significant improvements in hotel operations, Mohegan Sun deployed IBM® Cognos® Analytics software with LPA Software Solutions, a Converge Company. Business Situation and Solution With the adoption of Cognos Analytics software, the operations teams were able to create their own analytics solutions that have driven significant operational improvements and time savings. Read the full brief here. • Enables operations to improve customer service with near real-time data that improves efficiency • Saves time b

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