Carson Oil Company A PDI Case Study Overview HQ: Portland, OR, since 1938 Industry: Petroleum Distribution & Convenience Retail Solution: PDI Petronet Business Challenge • Wanted a web processing service that could be used for warehouse and fuel services – not just for card-processing customers • Needed more responsive support and customer service as well as thorough documentation • Wanted a client-facing solution that would empower customers to be self-sufficient © 2018 PDI, Inc. All rights reserved. www.pdisoftware.com Carson Oil experienced a noticeable positive impact on the number and type of calls they received.www.pdisoftware.com © 2018 PDI, Inc. All rights reserved. Carson Oil grew their ability to generate actionable data while creating self-sufficient customers. Customer

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