Case Study
Carson-Dellosa
For a number of years, the company utilized Lineage products to fold and stuff their 6000 invoices every month, along with a postage machine to mail them out. During the company’s busiest time of the year (June-September), that task would require the combined efforts of a number of team members in Carson-Dellosa’s Credit Department. Each week, that could take up as many as four hours of time. “We are always busy and are pulled in a lot of different directions,” said Susan Powell, the company’s credit manager. “Even though we had worked with Lineage for a number of years and loved their products and service, we were going to go in another direction because we really needed to outsource some of that work to free up our staff to do other things.” For Lineage’s Rich Williams, Carson-Dell