CASE STUDY building8 Cars.com factory2 Automotive network cars.com map2 Chicago, IL AT A GLANCE CHALLENGES • Inefficiencies created by manual process and disconnected systems • Low client satisfaction survey scores • Lack of insight into increasing work queue BENEFITS • Significant improvement in the client satisfaction key performance indicator (KPI) • Saved an average of 10 hours per week by improving chains of communication • Eliminated 25% of the back and forth for copy editing • Reduced project planning by 30 minutes • Eliminated 15 hours of meeting time per week for designers • Increased accountability • Improved flow of projects • Gained a more empowered team Cars.com In-House Creative Agency Empowered by Workfront to Become a More Strategic Partner to t

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