2 1 MTTR: Mean Time To Repair CHALLENGE On-board WiFi genereates $120MM+ in annual revenue for Carnival. Guest demands for refunds for on-board WiFi service experience were costing Carnival millions of dollars each year. Carnival needed a way to manage and improve quality-of-experience for guests to mitigate lost revenues due to on-board WiFi performance. SOLUTION N3N delivered a solution that enabled Carnival to measure and grade WiFi performance for passengers and crewmembers including data consumption usage patterns. Real-time monitoring and visualization was established for all APs, network devices, applications and servers to give on-board IT technicians visibility to network infrastructure. Copyright © 2018 N3N n3n.io OVERVIEW Founded in 1972 and based in Miami, Florida,

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