Case Study

CareSource focuses on operational excellence in healthcare

CareSource focuses on operational excellence in healthcare

Pages 5 Pages

CareSource, a leading healthcare organization, utilized ServiceNow's IT Service Management, Integrated Risk Management, and other tools to enhance operational efficiency and risk management. By consolidating 35 project data stores and automating key processes, CareSource saved over 700 hours annually in risk management and significantly improved its ability to align service and regulatory issues. This transformation not only streamlined operations but also strengthened CareSource's compliance capabilities and optimized service delivery across the organization.

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