Case Study
Capital Metro MetroAccess Enhances Employee and Community Safety by Digitally Transforming Frontline Feedback Process
Capital Metro MetroAccess Enhances Employee and Community Safety by Digitally Transforming Frontline Feedback Process
OVER WHITE--BLACK FILL @ 15% OPACITY Capital Metro MetroAccess Enhances Employee and Community Safety by Digitally Transforming Frontline Feedback Process VISIT WWW.EVERBRIDGE.COM CALL +1-818-230-9700 CS_Capital Metro_08.30.21 | © Everbridge, Inc. Confidential & Proprietary “The Everbridge tool directly enhances customer satisfaction, reduces overall risk and enhances operational safety and efficiency. The key is that vehicle operators feel that they are heard. This unique use of Everbridge taps into the eyes and ears on the road and fills a gap in the transit industry particularly in serving individuals with disabilities.” Suzie Edrington, Director Demand Response Operations OVERVIEW Capital Metro connects people, jobs, and communities by providing quality transportation ch