Case Study

Canada Post: Integrated Web Portal

Canada Post: Integrated Web Portal

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Overview Accenture helped Canada Post create an integrated Web platform that offers both private and business clients a better, more consistent user experience. The new platform reduces costs and, more importantly, enables the company to offer new services more easily than previously— a key to driving high performance through customer service. Client Profile Canada Post is one of the world’s leading postal administrations. It delivered

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