Organization • C ambridg e He alth Alliance C ambridg e , M as s. • 3 ho spitals, 1 6 off - sit e clinic s • 4 9 4 licens e d b e ds • 3 ED s; 96 , 000 annual visit s • 6 pa yr olls, 1 6 unions • 4, 000 emplo y e e s Solution Spotlight • ANS O S One - Staff TM • M cK e s s on Time and A tt endanceTM Critical Issues • M anag e multiple s taffing and w orkfor ce is sue s in complex union en vir onment • M anag e 1 6 s eparat e union contrac t s with di v er s e rule s and pa y prac tice s • Align lab or exp ens e s t o patient car e ne e ds Results • Ent erpris e s taffing dashb oar d impr o v e d s taffing-t o -patient v olume • Single databas e of s che duling information impr o v e d targ et e d t o ac tual s taffing • C ontinuousl y monit or e d indica

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