Calgary takes 3-1-1 Technology to the next level with Motorola PremierOne CSR
Calgary takes 3-1-1 Technology to the next level with Motorola PremierOne CSR
4 PagesCASE STUDY CALGARY, ALBERTA CUSTOMER PROFILE Calgary, Alberta, Canada • Population of 1.1 million • First Canadian city to adopt 3-1-1 • Fielded 1.2 million 3-1-1 calls and 595,000 service requests in 2011 Key Benefits • Citizen direct access to the City 24/7 • Consistent, accurate responses to inquiries • Increased accountability for departments • Business intelligence for improved decision making Calgary, Alberta, is a le
