::: CASE STUDY ::: Maturity: HVB Systems has generally been re- garded as very well positioned. What made you decide to assess your SAP application de- velopment? Schmidt: The main point was transparency. We wanted to know more about how productive our projects actually are for the application develop- ment. On the one hand our management uses key productivity values to control target agree- ments as part of the balanced scorecard, and on t

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