CUSTOMER STORY Industry: Higher Education Location: Pomona, California Size: 25,600 students Vision Cal Poly Pomona will be the model for an inclusive polytechnic university that inspires creativity and innovation, embraces local and global challenges, and transforms lives Challenge Streamline administrative services to boost efficiency and deliver a better student experience Products • The Now Platform ® • ServiceNow ® IT Service Management Solution The Now Platform provides students with a single point of access for all administrative services–IT, enrollment, financial aid–and more time to focus on learning Cal Poly Pomona transforms the student experience with ServiceNow Frees up staff to focus on complex student issues Minimizes duplication with a single syste

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