BYU-Idaho was facing a number of issues that prevented them from meeting the needs of students that depended on text-based audio and visual content.
BYU-Idaho was facing a number of issues that prevented them from meeting the needs of students that depended on text-based audio and visual content.
2 PagesIn a Nutshell CUSTOMER SPOTLIGHT Brigham Young University-Idaho Brigham Young University-Idaho (BYU-Idaho) was facing major challenges in meeting the needs of deaf and hard of hearing students. Their lack of in-house resources, along with a high demand for services and an ever-growing backlog of inaccessible content drove them to search for a transcription and captioning solution. BYU-Idaho was facing a number of issues that prevented them from meeting the needs of students that depended on text-based audio and visual content. The Challenges Lack of Resources Low Efficiency Growing Backlog We chose Verbit because, out of the multitude of companies on the market, they were a perfect fit for us. We stay with Verbit because the people are fantastic. The customer serv
