A mid-sized pharma company in pain management sought flexible data visualization and ad hoc reporting to replace a rigid tool. IQVIA implemented the IQ20/20 BI platform, delivering robust reporting, integration of multiple datasets, automated refreshes, and customizable dashboards. Executives gained fast ad hoc reporting, while field teams accessed tailored prescriber lists via a new iPad app with offline access. The transition was seamless, ensuring no loss of functionality and cutting time to insights by five days. IQ20/20 also improved compliance tracking, scaled business processes, and prepared the client for COVID-19 disruptions.

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