1 The COVID-19 pandemic highlighted the degree to which the American public relies on, and expects, efficiency in the grocery supply chain. Pandemic-related glitches in production and distribution quickly led to empty grocery-store shelves. Surprised they could not find the food and beverages they wanted, some consumers panicked, leading to runs on all kinds of products—which exacerbated the problem. It became clear that distributors of food and household goods and the proper operation of their supply chains are crucial to keeping Americans comfortable and well-fed. In New England, Bozzuto’s Inc. is a wholesale distributor that delivers products to independently owned grocery retailers from Maine to Maryland. These small businesses’ ability to compete against national grocery behe

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