Case Study

Building A Cohesive Culture Results In Dedicated Employees And Loyal Customers

Building A Cohesive Culture Results In Dedicated Employees And Loyal Customers

Erland Construction, headquartered in Burlington, Massachusetts was founded in 1977 as the open shop arm of a major construction firm to serve the needs of an office developer in the Burlington area. The company built its reputation on a strong customer service and building relationships instead of focusing solely on the bottom-line. Steve McDonald, President of Erland Construction, explains, “Unlike some other companies, our people’s performance

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