BSkyB - Sky’s the Limit
BSkyB - Sky’s the Limit
2 PagesCASE STUDY WWW.XMATTERS.COM Telecommunications xMatters IT Management Engine ServiceNow • Speed: The right person is contacted within 2.5 minutes during a critical incident. • Cost savings: BSkyB dramatically reduced incident response time while reducing costs. INDUSTRY HIGHLIGHTS UK-based BSkyB takes operational excellence seriously. Within Technology, the Operations Engineering team strives to prevent any impact to service, but where
