Case Study
Brookhaven Memorial Saves More Than $200,000 the First Year With Toshiba VoIP System
Photo Credit: David Pokress Photography Mission: Cut Phone Costs; Improve User Experience; Maintain 24/7 Reliability Don Fleming, CIO, and Scott Weber, telecom manager, both of Brookhaven Memorial, specified a system that would: • Effectively handle the hospital’s 300,000 monthly incoming calls • Reduce communication costs; • Improve the overall user experience; and • Provide 24/7 reliability. Brookhaven’s IT team turned to Black Box Netw