British Airways Holidays Case Study British Airways (BA), part of International Airlines Group, is one of the world’s leading global premium airlines and the largest international carrier in the UK. Every day BA flies 145,000 customers to more than 200 destinations in 75 countries. As part of BA, BA Holidays helps customers find and book perfect holidays in locations all round the world. The business has in excess of 250 employees based at Gatwick Airport, many of whom are authorised to make purchases on behalf of the company. ? THE SOLUTION BA set up the Zahara platform in just a few days. Zahara easily coped with the organisational structure and enabled BA Holidays to control their departmental spending. The required departmental approvals processes were mapped and configu

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