Case Study

Bringing two organizations together as (almost) equal partners

Bringing two organizations together as (almost) equal partners

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Bringing two organizations together as (almost) equal partners By Heidi tenBroek | 24 July 2018 Challenge When two significant health systems came together to form a new affiliation and blend shared services capabilities, they turned to Milliman for assistance. A senior Milliman communication consultant worked side by side with key stakeholders to attend planning meetings, set strategy, and develop communications to address the dynamic and fluid situation. There were some unique challenges with this merger: The cultures of the two organizations were quite different?one a very large, regional, faith-based organization with over 130,000 employees, and the other a highly respected but smaller health system with a stronger local brand. The individuals who controlled and coordinated the merger

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