CASE STUDY : Epoxy Technology SITUATION Epoxy Technology is a leading manufacturer of specialty adhesives used in advanced technology applications such as electronics, medical devices, semiconductors, and fiber optics. Their products are sold in over 70 countries through a highly qualified network of representatives and distributors. With Epoxy’s products in high demand across the world, they found themselves in a tough spot due to fast growth. They were already struggling due to many manual processes. Epoxy filled every customer order by hand and had no way of tracking raw materials. Manual fill tickets didn’t provide real-time insight, were difficult to read, and caused order inaccuracies. Epoxy also has over 500 products that have mixed ratios, so only key personnel that kne

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