Brazil’s Ministry of Education gives 6MM students reliable access to educational resources with integrated monitoring and service management solutions
Brazil’s Ministry of Education gives 6MM students reliable access to educational resources with integrated monitoring and service management solutions
1 Pages— BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. — Case Study BUSINESS CHALLENGE The Ministério da Educaçao oversees Brazil’s national education policy, from early childhood education through university studies. In recent years, the ministry’s IT organization has gone digital, offering the country’s six million students easy online access to book orders, national testing registration, university applications, scholarship requests, and more. IT needed an integrated, holistic approach to monitoring infrastructure health, managing IT assets, and enabling the service desk to meet service level agreements. BMC SOLUTION With advanced analytics, machine learning, and other leadi
