Case Study

Branch Office of a Fortune 10 Company

Branch Office of a Fortune 10 Company

        History     After  first  full  month  of  Comview  Call  Accounting  Outsourcing,  we  were  reviewing  the  call  reports  and  noticed   that  there  were  many  long  duration  phone  calls.  Upon  further  review  we  found  that  these  calls  were  initiated   from  only  a  few  extensions,  usually  beginning  around  8  AM  

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