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Boulanger Delivers Peerless Service, Refines Product Offerings And Earns Customer Trust With Bazaarvoice

Boulanger Delivers Peerless Service, Refines Product Offerings And Earns Customer Trust With Bazaarvoice

Bazaar Voice
Pages 2 Pages

CLIENT SUCCESS STORY Boulanger Bazaarvoice Conversations At a glance 98,000 reviews collected in two years 92% of reviews collected from PIE 40% review conversion rate from promotional email As Fanny Janiaczyk, Community Manager at Boulanger, said, “We aim to deliver the best products, services and personnel to get direct feedback from customers, understanding what works for them and what doesn’t. Our customers feel that we’re listeni

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