Thomson-Shore had been a user of Hagen OA print MIS since the 1980s and stayed with the solution after EFI’s Printcafe acquisition a decade ago. With 7 IT professionals on staff , the company has created a number of home-grown solutions to customize its business and production systems for optimized book manufacturing. “Book printers comprise a relatively small number of establishments as compared to commercial print or direct mail,” says President and CEO Kevin Spall. “For that reason, there has been a lack in the marketplace of MIS solutions that address the specifi c needs of book printers.” Thomson-Shore has a full range of production capabilities that its workfl ow needed to address, including two Timson web off set presses, four 40- inch Heidelberg sheetfed presses and tw

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