PAGE 1 B UILDING BET TER ORGANIZATIONS THROUGH PEOPLE Psychometrics Canada Ltd. 7125-77 Avenue, Edmonton AB 800-661-5158 www.psychometrics.com ST. LUKE’S HOSPITAL AND HEALTH NETWORK CASE STUDY Bolstering Staff Soft Skills Helps Hospital Face Major Challenges MBTI® Tool makes an impact in the trauma and emergency departments Fast-paced, constantly changing, and with a high rate of mortal cases, Trauma has one of the highest reported

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