Why BKB wants to bring data to the surface with the touch of a button How Power BI and a Chatbot help BKB to take care of their customers What BKB’s Power BI and Chatbot solution looks like BKB are in the unusual position of having their buyers and sellers often being the same people. By having a view on which products, and the volume of those products their buyers consume, as well as what those same buyers sell to BKB, BKB’s understanding of sales trends and sales opportunities is greatly enhanced. This is across all BKB business verticals and within different regions according to individual suppliers and/or buyers. Essentially, efficient methods of rapidly disseminating targeted information to their internal and external stakeholders were required. The BI solution

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