Once the contract had been awarded CDS was up and running really quickly, in a matter of weeks we had moved from complete in-house delivery of print commissioning to an entirely new model. Steve Arnold, Birmingham City Council Case Study Client: BIRMINGHAM CITY COUNCIL Project: CDS transforms Birmingham City Council’s print approach The requirement Birmingham City Council, one of the UK’s largest local authorities, required a fully managed end-to-end print service which would deliver minimum guaranteed savings of 15%. They also wanted to use a Birmingham based supply chain to boost the local economy and comply with the Council’s Business Charter for Social Responsibility. The Council did not have a formal print contract in place and their existing solution was fragmented,

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