Billing process in a multi utility: target 50 days
Billing process in a multi utility: target 50 days
2 PagesSUCCESS STORIES LEAN SIX SIGMA Billing process in a multi utility: target 50 days The client is a leading Italian company operating in the multi utility sector. Over 750 employees in 2013; turnover of more than € 200,000,000/year. The process measured and analysed regarded the client’s accounts receivable, with particular reference to billing network users. Context The main aim of the project was to cut the average billing time from the curr
