KEY CHALLENGES As an owner-operator, Carl Bubnoski is responsible for managing all aspects of Crystal Tours, from accounting and sales to day-to-day driving. He prides himself on providing exceptional customer service and taking care of his passengers, including assisting them on and off the bus and handling their luggage. When he was using paper logs, Carl had to fill them out quickly when he wasn’t driving or helping passengers. Being rushed, this was a frustrating and time consuming process that left room for form-and-manner errors. Carl needed to find a solution that would accurately and automatically calculate his hours for him so he could focus on providing exceptional customer service. BigRoad’s DashLink ELD Allows Crystal Tours to Spend Less Time Logging and More Ti

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