Case StudyEngagement “This is the platform that we can use to revolutionize the relationship that we have with our customers.” Bryce Conrad, Chief Executive Officer, Hydro Ottawa About Hydro Ottawa Hydro Ottawa is a regulated electricity distribution company operating in the City of Ottawa. It is the the largest local distribution company in eastern Ontario with 324,000 total customers. Challenge | Hydro Ottawa’s surveys showed that many of their customers want tools to help them conserve electricity. The utility needed a single platform that could provide a variety of value- added features for their customers, while also helping Hydro Ottawa achieve its 2016-2020 Conservation and Demand Management (“CDM”) residential savings target. Solution | Bidgely worked with Hydro O

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