1 800.443.9441 | www.blackbaud.com Know Your Audience. Education is a human-centered industry. Many families choose private schools for the sense of community they foster, which extends from faculty and staff to the families and students they serve. In addition to empowering student learning and development, K-12 schools need to be very human-centric regarding professional development for staff and faculty. When considering software solutions for a school, these are some “people” questions to consider: • Who will be using the software? • Who will benefit from a new system? • What are the competencies of those people? • How can we support them, so they feel the system is designed for them? Successful software implementation requires thinking about the people involved. C

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