Case Study
Better Communications. Bolster Trust And Collaboration
CUSTOMER STORY The Consumer Affairs hotline at the Victoria Department of Justice receives more than 500000 public calls annually. To improve public engagement in the face of increasing call volumes, wireless Jabra GN9120 headsets were deployed, to give contact center agents enhanced mobility and the ability to take calls calmly even in tense situations. COMPANY Customer: Victoria Department of Justice Web Site: www.justice.vic.gov.au Custo